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We're making some improvements

You may have noticed some changes lately. We're making our claims process easier!

At CCI, we're always looking for ways to make improvements to the way we do things. We're developing smarter ways of working to provide you with the best possible service.

As you know, making an insurance claim can be time-consuming.

For many, there's the additional burden of making several claims at once, keeping track of all the paperwork and managing different settlement payments.

However, we've listened to your feedback and we're making the following changes:

  • We've changed our process to make things more efficient

  • Your overall claims experience will be faster, with payments processed sooner.

These changes are all designed to speed up the overall process, and make it simpler for everyone.

It's the first step of many improvements we're making across the board, and we look forward to bringing you further improvements in the future.

​Need to make a claim?

Did you know you can make any of the following claims online?​

  • Composite Risks Property Insurance

  • Fidelity Guarantee Insurance

  • Electronic Equipment Insurance (Laptops/Tablets)

  • Machinery Breakdown Insurance

  • Residential Building and Contents Insurance

  • Motor/Fleet Insurance

  • SchoolCare Insurance

​If you'd like to start a claim online, click here.

Is there something you'd like to share?

We're committed to providing you with excellent service and look forward to your feedback. If you have any questions, or if there's anything you think we can do better, please contact us on 1300 655 001 or email us.



© Catholic Church Insurance Limited (CCI) ABN 76 000 005 210, AFS Licence No. 235415, Level 8, 485 La Trobe Street, Melbourne 3001. All rights reserved. The information on this website is intended to provide a summary and general information only to clients of CCI. It does not constitute, and should not be relied on as advice or considered as a comprehensive coverage of the topics discussed. You should seek independent and professional advice that is tailored to your own circumstances. CCI will not take responsibility for any loss, damage or injury to any persons incurred by the use of content contained on this website.