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NSW Workers Compensation - COVID-19 Claims

You can view our COVID-19 FAQ sheet which may assist you with any queries relating to Workers Compensation claims.

Supporting you through the coronavirus (COVID-19) outbreak

As an organisation, we want to ensure the ongoing safety and health of our staff and clients, and those who work in collaboration with the broader Catholic community across the country to ensure we are there when you need us most.

Our teams are fully contactable via phone or email and we have the following online self-serve functions available: ​


Understanding how your policies may respond

The Coronavirus (COVID-19) is proving to have a significant and ongoing impact globally, on labour markets, supply chains, and travel. Naturally this gives rise to questions regarding policy coverage in the event of business interruptions.

To help clarify where your policy may assist with your current risk exposures, we've put together the below documentation.

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Preventative measures you can take

Understanding your responsibilities under the WHS Act, and enacting policies and procedures when required on behalf of workers, contractors, and people under your care is vital. CCI's risksupport team have a range of services, resources and articles available to help you understand the preventative measures you can take now  to protect your people and your organisation from disruption to day to day activities. These include:

Popular Risk topics and articles

  • Health and safety for employees who work from home

    With many organisations now working remotely, the need to maintain a safe workplace has extended to home office environments.

  • ​Managing cyber risk as you work from home

    As more people work from home organisations have become more vulnerable to security threats.

  • ​Reducing safety risks for Parish priests

    Working alone may present a higher level of risk for Parish priests where personal safety is concerned.

  • ​Staying safe while working alone or remotely

    Organisations and working individuals have a legal obligation to work together to manage risks in working remotely or alone.

  • Protecting empty Schools and buildings

    Unoccupied school buildings present an increased security risk, as they may be exposed to burglary, vandalism, and even maintenance issues.

  • Protecting empty Parish and Church buildings

    As the Church continues to communicate with parishioners digitally and by phone, many of their buildings are now unoccupied.

  • Staying connected to the Church community

    As the coronavirus spreads, it has forced governments to restrict our access to some day-to-day services, including places of worship.

Contact us

Please contact your Client Relationship Executive on 1800 011 028 if you have any questions about your coverage, or the support available to you.

You can also contact CCI's dedicated risksupport Helpdesk on 1300 660 827 for support and advice around managing risk during pandemics.

The national Coronavirus Health Information Line is open 24/7 for advice on 1800 020 080. If you require translating or interpreting services, call 131 450. If your symptoms are serious and you have difficulty breathing call 000 for urgent help.



© Catholic Church Insurance Limited (CCI) ABN 76 000 005 210, AFS Licence No. 235415, Level 8, 485 La Trobe Street, Melbourne 3001. All rights reserved. The information on this website is intended to provide a summary and general information only to clients of CCI. It does not constitute, and should not be relied on as advice or considered as a comprehensive coverage of the topics discussed. You should seek independent and professional advice that is tailored to your own circumstances. CCI will not take responsibility for any loss, damage or injury to any persons incurred by the use of content contained on this website.