How is liability determined?

When you lodge an application for a claim with your employer, we undertake a thorough review to help determine liability, assess your compensation entitlements and to establish a claims management and rehabilitation strategy.

After receiving a claim, we’ll contact you and your employer within three working days to discuss things such as:

• How you were injured
• Whether you had to take time off as a result of your injury
• Whether there are opportunities to return to work in some capacity.

A provisional liability decision will be made within one week after your claim application. A claim form will be required if:

• Incapacity exceeds 12 weeks or more than $7500 is spent on medical costs
• Provisional liability is not accepted
• If requested by CCI to do so.