How to make a payment

CCI provides a range of payment methods to pay your invoice, so you can choose the one that best suits you.


To make a payment using your cheque, savings, debit, credit card or transaction account, please contact your bank or financial institution and use the Biller Code and Reference Number located on your invoice.

For more information on this payment method, please visit BPAY.

 Pay by Phone*

If you wish to make secure payments by phone using your Debit or Credit Card, please call 1300 105 482, and follow the prompts to pay your bill. When prompted, please enter the reference number, as located on your invoice.

 Pay Online*

If you wish to pay online using your Debit or Credit Card, please click the button below. When prompted, please enter the reference number located on your invoice.

Pay online

To assist us with reconciling your payment, please email a remittance, quoting your client number to:

*Please note, credit card payments via these methods are subject to a merchant fee of 1.02%.

Workers Compensation Payments

If you wish to receive payments via Electronic Funds Transfer please complete the form for individuals or organisations and email to

For payment related queries:

Telephone: 1800 011 028